Shipping & Returns
The Sustainable Made Simple webshop is a dropshipper – a service to connect customers to brands and companies (suppliers), without keeping any physical stock. This system is utilized so that we make lowest possible environmental impact.
When a customer places an order on Sustainable Made Simple, the order is sent to the supplier, who then ships the product directly to the customer. This is why you will receive a package from each brand that you buy from on Sustainable Made Simple.
Because of this way of working, Sustainable Made Simple charges flat shipping rates based on estimated costs of shipping within or between geographic regions. Sustainable Made Simple adheres to each brand’s return and exchange policy.
RETURNS: Please email us at firstname.lastname@example.org to make a return request.
For brand-specific information about shipping, return and exchange options, please visit the brand’s shipping and return page via one of the links below.
For alternative shipping option requests or any questions, please email us at email@example.com.